Command & Control Room

Command & Control Room

DSSL Group designs and delivers fully integrated command and control room environments that support critical decision-making, operational coordination and real-time incident management. Our turnkey solutions combine technology, infrastructure, ergonomics and systems integration to create high-performance control environments tailored to each organisation’s operational model.

We work closely with leading control room furniture manufacturers, video wall specialists and technology partners to ensure each space is engineered for performance, resilience and long-term usability. Every control room is designed around workflow, sightlines, acoustic control, lighting and operator wellbeing, ensuring the environment supports sustained concentration and rapid response.

DSSL provides complete end-to-end delivery, including:

  • Control room design and layout planning
  • Technical furniture and ergonomic console installation
  • Video wall and large-format display systems
  • Unified security platform integration
  • Network and server infrastructure
  • Redundant recording and failover architecture
  • Audio integration including police radio and intercom systems
  • Access control and physical security integration

Our expertise extends across public sector control rooms, town centre surveillance hubs, critical national infrastructure sites, petrochemical facilities, theme parks, transport environments and large commercial estates. We understand that control rooms are mission-critical environments where system reliability, evidential integrity and operational clarity are non-negotiable.

As a Genetec Unified Elite Partner and enterprise-level integrator, DSSL specialises in unified security platforms that bring CCTV, access control, ANPR, intercom and analytics into a single command environment. This enables operators to manage incidents, review evidence and coordinate response from one consolidated interface.

We design systems with scalability and resilience at their core. High-availability server architecture, redundant power supplies, failover recording and cybersecure network design ensure continuous operation even in demanding environments.

Whether upgrading an existing surveillance suite or delivering a new-build control room from concept to commissioning, DSSL provides structured project management, direct accountability and long-term support.

Project Process

Project Process

Our control room projects follow a structured timeline to guarantee precision and client satisfaction

  • Initial Site Meeting: Collaborate with stakeholders to define and agree on operational requirements.
  • Operator Consultation: Engage with control room operators to gather ideas and address any questions.
  • Baseline Technical Solution: Develop an initial technical solution tailored to client needs.
  • Site Survey and 3D Rendering: Conduct a detailed site visit to measure the control room, followed by providing full 3D renderings with multiple configuration options for client review.
  • Technical Design: Finalise a comprehensive technical design aligned with the approved 3D rendering.

Once the timeline is completed, we mobilise the project to ensure timely delivery and implementation.

Our designs prioritise compliance with DDA display requirements, ergonomic considerations for a safe and efficient working environment, and enhanced usability for staff. These elements combine to create control rooms that support productivity and operational excellence.

DSSL Group ltd

Speak to Our Team

If you are reviewing your current systems or preparing for your next project, DSSL can provide clear, commercially sound advice backed by proven delivery capability. Contact us to discuss your requirements and partner with a team that takes full responsibility from concept through to long-term support.